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Refunds will be processed once your item is returned undamaged and in resale condition. Any damaged items will not be refunded. Refunds typically take 10-14 business days to process. Shipping costs or any other costs incurred to receive the merchandise will not be refunded. Customer is responsible for paying any shipping or packaging costs of returning the product. No refunds will be granted to orders where a final proof has been approved and signed off on by the customer.